FAQ & Site Info

About

Hi there!

Welcome to AcornsPinecones-Shop

Please feel free to visit this store.

I am Silvy and I am from Bulgaria!

I have been doing crafts for many years and selling online for over 10 years!

I make wedding decorations and I love fairy gardening! My mom helps me making the fairy houses and accessories, miniatures, I create the wedding decorations! :)
We appreciate our customers and because customer satisfaction is our first priority, nothing is more valuable to us than your comments and suggestions about our store. If have any doubt, just contact me through 'ask seller question' and I will answer your question within 24 hours.



I ship from Bulgaria, Europe via Bulgarian Post with registered air mail. The packages are delivered to you via Bulgarian Post partners in your country- USPS for US, Canada Post for Canada, Australia Post for Australia, Royal Mail for UK, etc. I send all items with tracking number and the delivery requires signature. If you are not at home the postman will leave a note to you to contact the post office.

Delivery usually takes:

Europe: 10-15 business days
USA: 15-20 business days
Canada: 15-20 business days
Australia and New Zealand: 15-25 business days.

I accept PayPal

Please, read the descriptions carefully and see all photographs- if you need another photo of an item or if you have questions don`t hesitate to ask. I will be happy to answer to all of your questions!

If you are unhappy with your purchase and decide to return it, please contact me.
For any questions or requests, you are welcome to contact me at
[email protected]

Have a nice day & best regards.